Shipping policy
Shipping policy
2 business days for items other than Gift Baskets
5-7 business days for Gift Baskets.
Shipment delivery for items other than Gift Baskets
1-3 days within 200km of Toronto
7-10 days for the rest of Ontario and Quebec
Shipment delivery for Gift Baskets
7-10 days within 200km of Toronto (including shipment processing time)
12-20 days for the rest of Ontario and Quebec (including shipment processing time)
Shipping rates are as below
Shipping charges for your order will be calculated and displayed at checkout.
|
Shipment method |
Cost |
|
Standard Shipping within Ontario for orders of products other than Gift Baskets, when order value is below $125.00 |
$15.00 |
| Standard Shipping within Quebec for orders of products other than Gift Baskets, when order value is below $125.00 | $18.00 |
|
Standard Shipping within Ontario for orders of products other than Gift Baskets, when order value is $125.00 or more. |
Free |
| Standard Shipping within Quebec for orders of all products other than Gift Baskets for all order values. | $18.00 |
| Standard Shipping within Quebec for orders of all products other than Gift Baskets for all order values. | 40.00 |
| Standard Shipping within Ontario of Gift Baskets (per order) | $35.00 |
| Standard Shipping within Quebec of Gift Baskets (per order) | At actual cost |
| Standard Shipping within British Comumbia of Gift Baskets (per order) | At actual cost |
Shipment to P.O. boxes or APO/FPO addresses
We do not ship to P.O. boxes or APO/FPO addresses unless requested via email. No return or refund on shipment to P.O. boxes or APO/FPO boxes.
Shipment confirmation and order tracking
Customer will receive an email with shipping confirmation & tracking number.
Customs, duties, and taxes
Arctic Fox Consumer Brands Inc. is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Arctic Fox Consumer Brands Inc. is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
Shipping Policy in Canadian Provinces other than Ontario, Quebec and BritishColumbia
We only ship orders received by email, and after full payment has been received in advance by Interac e-transfer or bank-to-bank wire transfer. Shipping will be charged at actuals.
International Shipping Policy
We do not ship internationally outside Canadian borders.